Blackfriars' Marketing

Tuesday, July 31, 2007

Here come those new iMacs next Tuesday

Sheesh. I no sooner get done posting our latest Analyzing Apple report than Apple announces a press event for next Tuesday, August 7. We had predicted the announcement of new iMacs for that week in that report, but it's a little unnerving to have the announcement happen within minutes of the report being published. Next thing you know, we'll be able to predict the weather.



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Apple's iTunes now selling a billion songs every six months

Today Apple announced that its iTunes Music Store had
passed the 3 million songs sold mark.. Blackfriars had predicted that Apple would reach about 3.025 billion songs by the end of Apple's third fiscal quarter in June. Sounds like summer song sales may be a bit slower than average, but I wouldn't call it anything to worry about. The next milestone up: we predict 4 billion songs sold by the end of December.

We'll have more on this topic in our July Analyzing Apple report, coming later today.


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Monday, July 30, 2007

Terrific visualization of average US consumer spending


[Click on the image to see the original graphic at Wired.com]


Wired Magazine has done a gorgeous job of visualizing how consumer tech spending breaks down and has been changing. They call it "infoporn", and we have to admit, it is gorgeous stuff for a data geek to look at. Too bad the underlying data is only for 2005; you'd need it for 2007 to make any meaningful business decision. But with graphics like this, even late infoporn is better than no infoporn at all.

By the way, for anyone looking for a similar presentation of up-to-date stock market information, SmartMoney.com's Map Of The Market still has no peer in terms of visualizing stock market activity.



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iPhone buzz hits new high on weekend stories



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As of July 29, the one-month anniversary of the iPhone launch on June 29, the number of stories about the iPhone peaked at 26,848 in 24 hours. This was driven not only by the ordinary iPhone buzz, but also by the strong earnings Apple reported on Wednesday. Today, however, that buzz has died down to a more modest 16,488, although that's still about 5,000 stories higher than the day of the launch. As a point of comparison, Harry Potter stories in the last 24 hours have fallen to 19,500 as well.

Now that we're a month into iPhone sales, I'm going to discontinue reporting the iPhone Buzz Index daily, although I will likely continue to track it until it subsides below the initial launch level. Similarly, now that iPhones are available at every Apple Store and online within 24 hours of order, I'm discontinuing the iPhone availability map updates as well. Both are a bit labor intensive and have been edging out other types of marketing and Apple reporting for a while. For the next couple of days, I'll be devoting myself to getting the July Analyzing Apple report published and available for download.

One of the more thoughtful news stories I read over the weekend, though, was one posted by Business 2.0, titled The iPhone's secret sauce? Software.. It argues that all the animation integrated on the iPhone actually serves a purpose greater than simple eye candy. It actually makes the device feel more responsive and improves the user experience. I had been meaning to write a posting myself on that aspect of the iPhone experience, so it was nice to see the view confirmed elsewhere. It does leave open an interesting question though: if smart use of animations makes a phone a better experience, how will Core Animation support in Leopard change the Macintosh user experience?

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Friday, July 27, 2007

Mac vs. PC System Shootouts - Mac Sales/Market Share Figures


[Click on the graph for a larger version, although you'll get even better results at the source article site]


Most readers know we love pictures of trends. We found another rather nice one today showing nine years of quarterly Mac sales. If you want to extrapolate where Apple Macintosh sales are going, this data is a great place to start.


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Thursday, July 26, 2007

Apple's $127 billion market capitalization blows past Hewlett Packard's

Due to investors buying Apple's stellar earnings and the overall rout of the Dow Jones and NASDAQ markets today, Apple's $127 billion market capitalization now exceeds Hewlett Packard's (and coincidentally Verizon's) $123 billion cap. Dell's $65 billion market cap isn't even in the running; next stop: Google's $158 billion valuation?

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iPhones now shipping in 1-2 days from Apple online store



More evidence that iPhones stocks have caught up with demand: the online Apple Store now lists iPhone availability as "Ships in 1-2 business days." It's still not 24 hours, but that's a whole lot better than 2-4 weeks.

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iPhone buzz rises to nearly 20,000, iPhone availability 100% at Apple Stores



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[Click on the above image for a live current version]

News about the iPhone is up to 19,919 stories in the last 24 hours after yesterday's remarkable Apple earnings report. While Apple's reported iPhone sales in the first 30 hours weren't as high as many analysts projected (including us), they were still quite respectable. By my calculation, if sales rates on Sunday July 1 paralleled those of the first 30 hours, first weekend sales of iPhones came in around 350,000 iPhones, meaning that Apple pulled in revenue of about $200 million on iPhones alone that weekend.

Astute Blackfriars Marketing reader Eugene Pagano noted that we've been incorrectly marking four Apple stores as being out of stock of iPhones when in fact they are simply closed for renovations. We simply have been plotting the data Apple has been providing us, but we've now enhanced our iPhone availability map to show stores undergoing renovation in blue-gray instead of red. The result: as of today, 100% of open Apple Stores have iPhones in stock.

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Wednesday, July 25, 2007

Three quick reactions to Apple's quarterly earnings

Our new Analyzing Apple: iPhone Summer Heat report will do a detailed analysis of Apple's third quarter report next week. But in the meantime, here are three quick reactions I had to today's report:

  1. Our projection of Apple revenue was dead on. Blackfriars had projected that Apple would report $5.439 billion in revenue, Apple said it hit $5.41 billion. That means we were $28 million or 0.5% high. While I hate to brag too much, I'll take that error rate any day of the week.

  2. We did overestimate iPhone sales. We had predicted that Apple sold 500,000 iPhones the first weekend, yet Apple actually reported selling 270,000 in the first 30 hours, which were the only hours that counted for its fiscal third quarter. But because Apple amortizes the iPhone revenue over 24 months, that overestimate had zero effect on Apple's actual business performance. And to put the 270,000 number in perspective, that meant that Apple was selling 150 iPhones every minute of those 30 hours. That's not shabby at all, even if it wasn't the record-breaking number we had expected. Oh, and even with that lower result, we believe first weekend dollar value still ranks it as the most successful consumer electronics product launch in history.

  3. But we underestimated Apple's killer margins. Apple had noted that last quarter's 35% gross margin was exceptional and that investors shouldn't expect similar numbers in the future. And in fact, Apple didn't report profit margins along those lines -- it posted better gross margins -- 37% -- than last quarter. Compare the 15% net profit margins Apple is earning to the 6% hardware companies like Hewlett Packard net, and Apple's forward price-to-earnings ratio of 32 seems downright cheap. And you don't have to take my word for it -- Apple stock is up nearly 13 points in after market trading.




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New free Analyzing Apple report and Blackfriars' projections for today's Apple earnings call

Apple Inc. reports earnings at the close of business today. You can read our projection of what we expect Apple to earn in the ad-supported version of our June Analyzing Apple: Waiting For The iPhone" report that we just posted yesterday. But the short version is that we expect Apple to report that it earned $0.82 per share (basic) for its fiscal Q3 ending June 30. That includes our estimate of 500,000 iPhones sold during the first 30 hours of sale, which may turn out to be high. But since iPhone sales will have no material impact on Apple earnings for several quarters to come because of its decision to distribute the revenue over 24 months, we doubt a miss on the iPhone sales numbers will have any impact on the overall earnings. Instead, I expect sales of iPods, MacBooks, and MacBook Pro laptops to generate most of the earnings growth.

All that said, I'll just reiterate here what I said at the end of that report before the iPhone launch in June, since it appears to be particularly applicable now:

Unrealistic expectations for the iPhone may temporarily hurt Apple’s stock price. Based upon the thousands of iPhone stories being printed every day, many journalists seem to expect the iPhone to do their taxes, walk their dogs, and wash their cars. Some will expect to be able to buy one by just dropping by their local AT&T store a few days after launch. Many of those same journalists are going to write negative stories about how Apple didn’t live up to their expectations. Others will complain that their inability to get free iPhones to test is really a result of poor Apple planning.

While all this publicity will keep the iPhone in the news, investors should expect to see significant volatility in Apple stock for most of the summer. Short-term traders may find opportunities to move in and out of the stock; long-term investors should simply buy and hold the stock through the dips, relying on the market to eventually appreciate the earnings the iPhone will generate over the next several years.


For those who have not purchased one of our Analyzing Apple reports before, pre-orders of our next report, Analyzing Apple: iPhone Summer Heat are available off our Web site beginning today for $20 off our publication price of $95; that price will return to $95 when the report comes out July 31. For those Blackfriars' customers who have previously bought an Analyzing Apple report, look for an email from us in the next few days providing you with directions on how to get an even better discount offer as a thank you for your business.



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iPhone availability rises, iPhone buzz now well behind Harry Potter



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[Click on the above image for a live current version]

iPhone stores rose slightly to 18,728 over the last 24 hours, but that rise fell well short of the Harry Potter buzz, which at 24,026 is now higher than the iPhone all-time-high. The big iPhone story in the last 24 hours has been the overall stock market disappointment in AT&T reporting only 146,000 iPhone activations in the first 30 hours of sales. Nonetheless, I think we'll see Apple report a significantly higher number in today's earnings call. Why? Because Apple will include all iPhone sales in the first 30 hours rather than just activations. And as many sites have pointed out, AT&T's network struggled under the initial activation load, whereas Apple's sales effort had no such restrictions.

iPhone availability rose slightly today, with only five Apple stores showing iPhones out of stock.


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Tuesday, July 24, 2007

Harry Potter stories overtake iPhone stories while AT&T reports lower iPhone activactions than expected



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[Click on the above image for a live current version]

While iPhone stories rose today to 18,728, Harry Potter stories outpaced them, rising to 22,164 in the last 24 hours. It just shows the anticipation of a great book generates its own buzz -- and that it doesn't happen overnight, given the lower counts over the weekend.

The big news this morning is that AT&T reported earnings today and also provided some insight into the first day and a half of iPhone sales. According to the Wall Street Journal (subscription required) AT&T reported that it activated 146,000 iPhones by June 30, with 40% of those activations going to new AT&T customers. That's a bit lower than we expected -- we predicted 500,000 for the entire first weekend, and this rate would indicate a first weekend amount of about half that. However, Apple undoubtedly sold more iPhones than AT&T activated (especially given that people had to take them home and hook them to computers to activate them), and AT&T's activation systems were overloaded the first weekend. We'll get a better handle on iPhone sales tomorrow afternoon when Apple reports earnings.

Meanwhile, iPhone availability at Apple Stores remains excellent, although slightly lower than yesterday. 161 stores have iPhones in stock. Stores in Alabama, Illinois, Iowa and Missouri reported out of iPhones since yesterday, while the North Shore store here in MA got new stocks overnight. Only 7 stores nationwide are out of stock today.

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Monday, July 23, 2007

iPhone stories back in the lead over Harry Potter



[Click on the above image for a larger version]



We begin the fourth week of iPhone availability with the iPhone Buzz index at 18,208. That value outranks Harry Potter stories this morning by more than 1700 stories. The biggest iPhone story this morning is the iPhone's Safari security vulnerability found by Independent Security Evaluators as reported in the New York Times. As is typical with these zero-day vulnerabilities though, not enough details have been revealed yet to make a proper assessment of its significance.

As I looked at the reports of strong Harry Potter sales over the weekend, I wondered if they might challenge the iPhone's first weekend launch in terms of dollar value. Today I found out data that suggests (but doesn't prove) that it didn't. Initial data says that Harry Potter and the Deathly Hallows sold 8.3 million copies in the first 24 hours. The entire first print run of 12 million books would have to sell out during the weekend at an average selling price of $23 a copy to equal the iPhone launch dollar value we estimated at $275 million. It does not appear that the entire print run sold out and while we don't know what the average selling price turned out to be, we don't think it exceeded $23 because of widespread discounting to attract customers. Still, it's not bad when sales of a book during the first weekend even approaches the value of the biggest consumer electronics launches in history.


[Click on the above image for a live current version]

Meanwhile, iPhone availability remains excellent. A couple of Apple stores sold out over the weekend (including the North Shore store here in MA, but not Burlington where I was), but 164 stores still have them in stock.

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Sunday, July 22, 2007

Harry Potter pulls ahead of iPhone in news stories, iPhone stocks excellent



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Harry Potter stories pulled ahead of iPhone stories this morning, with both topics besting the 20,000 mark. The iPhone as a story seems to be losing some steam in the absence of new news, although that may change in the coming week when Apple releases its third quarter earnings -- the #1 story today continued to be the fact that the well-publicized Duke network problems were because of a Cisco network problem, not an iPhone one.



[Click on the above image for a live current version]

iPhone availability is excellent, with only two Apple Stores showing iPhones out of stock. I can personally vouch for the fact that the Burlington, MA Apple Store had iPhones readily available. While iPhones were drawing crowds, the crowds were no worse there than in other areas of the store. I did verify that the Blackfriars iPhone availability map displays just fine on the iPhone itself -- no surprise, but it was nice to see.

The Apple Genius we visited was cheerful and helpful in replacing our defective MacBook hard drive; he simply asked if I had 20 minutes to do the appropriate OS install on it. I said sure and 20 minutes later, my son's MacBook was all ready to be returned to him. In the process, I got to see the same Apple Genius help many other customers. Interestingly, I didn't see a single iPhone being returned or come in for service in the hour or so I was at the store. I think that may suggest that Gizmodo polls showing a third of iPhone buyers voting "I didn't like it so I took it back" isn't exactly representative of actual retail experience (although my one hour sample in one location is at least as unrepresentative as their poll).

Finally, I apologize for messing up the images in yesterday's posting. They were tagged as .jpg files, but in fact were .pngs. I'm working on my hope Power Mac instead of my laptop this weekend, so my workflow was off; those posting images should be correct now (and also shouldn't take nearly as long to load -- for some reason the PNGs were much larger).

Finally, if anyone is looking for a good and true iPhone laugh, go here. iPhone owners will relate.

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Saturday, July 21, 2007

Harry Potter finally ties iPhone Buzz, iPhones available nearly everywhere



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[Click on the above image for a live current version]

Harry Potter finally has just about tied iPhones in terms of number of news stories. As of 9:45 am EDT, there were 20,389 stories about the last Harry Potter book in the past 24 hours, while there were 20,500 stories about the iPhone. Given that the number of stories reported by Google is a number that varies +- about 500 each time you hit refresh, I claim this is a tie.

I'll let readers find their own Harry Potter stories in their local newspapers (both the Boston Globe and the New York Times had large articles with photos this morning). iPhone stories of interest include the fact that the much-publicized problem at Duke University with iPhones clogging their network has in fact been traced to being a Cisco problem involving large wireless networks, not an iPhone one. The other major story driving Apple stock to a new all-time high is the speculation that according to Gene Munster at Piper Jaffray, Apple is receiving as much as $11 per subscriber per month from at&t, presumably in lieu of at&t not having to provide a handset subsidy.

Finally, nearly every Apple store in the US -- 163 out of the now 168 stores -- now has iPhones. Apple opened three new stores today, and while those stores are not listed on the iPhone availability list, we have marked them as having stock; to date, Apple has not opened any Apple stores since the launch without stocking them with iPhones. So enjoy your weekend knowing that if you need an iPhone, you can get one. Personally, I'm heading to the Burlington, MA Apple Store to get my son's failed Macbook disk drive fixed, so I'll be there myself.

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Friday, July 20, 2007

Google's miss is still a outpacing its Internet rivals

Google stock is going to take a hit today because they didn't exceed analyst estimates yesterday with their quarterly earnings. Given that I just wrote a positive piece about Google being the barometer of the Internet yesterday, I thought I would just briefing comment on what has changed in my thinking after the earnings announcement:

Nothing. Not a thing. If anything, Google is getting to be even more influential, not less.

Let's start with the earnings report. Analyst estimate consensus was that Google would earn $3.59 a share. The company "only" earned $3.56, excluding exceptional items. Revenue growth was "only" 58%, instead of the 60% that analysts were expecting. Earnings grew 28% as well.

Now that may sound like a miss -- until you compare it with other online companies. For example, Microsoft reported its quarterly earnings yesterday, and it's online business grew 19%. And in the process, it didn't earn any money -- in fact, it lost $239 million on revenues of $688 million. That's a nice hobby, but not anything that compares to Google's business.

A more fair comparison might be to Yahoo. They reported earnings this week too, and their revenue grew 2%, while their earnings declined 2% in the process. Again, they don't hold a candle to Google's results.

Bottom line: Even though Google's stock is down 6% today, don't be fooled by not meeting analyst expectations. Google doesn't provide quarterly guidance because they want the freedom to do whatever it takes to build their business. And even with this so-called miss, Google is outrunning and outgunning its competitors in leading the Internet economy.


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iPhones readily available going into the weekend, iPhone buzz still beating Harry Potter


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Apple Stores continue to restock iPhones; 158 now have stock while only 7 don't. California, Florida, Massachusetts, and New Jersey are the principal states where iPhones are out of stock, but in each case, there are other stores in the same state where the phones are in stock. As noted yesterday, this means that iPhone supplies are now the flushest since its launch weekend back on June 29.

iPhone news stories also are continuing to rise, with today's count ramping up to 19,490 That's still running ahead of Harry Potter stories, that tipped the scales this morning at 13,560. For anyone living in a cave for the last decade, Harry Potter and the Deathly Hallows, goes on sale at midnight tonight. My family and I intend to go see the Harry Potter movie at 9:30 pm or so, and then attend one of the book launch parties at Borders after that to buy a couple copies. But even with Harry Potter fever hitting its peak, iPhone fever continues to run even higher.

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Thursday, July 19, 2007

Google: the barometer of the Internet

As we're waiting for Google to report earnings today, I got to thinking about how my perception of the company has changed over the years. When I first started using Google as a researcher and Web hosting manager at Bolt Beranek and Newman (BBN) in 1996, I thought Google was just a really nice Stanford project to find Internet data. Yet, day by day over the past 12 years, Google has continued to build more projects and services that are as much a part of the Internet life as breathing. Today, I think there's a much better way to think about Google, both as a technology and a business:

Google is THE barometer of the Internet. It's like a one-stock index fund -- you buy Google, and you buy the entire Internet economy.

Think about it. Google now does more than half of all Internet searches daily and gains market share daily. Google's AdSense business is what offsets the costs of creating millions of new Web pages every day. Google's AdWords business allows small businesses to reach millions of new Internet customers through an advertising medium that is an order of magnitude more efficient than any other. Google News gives anyone access to nearly any news story written within minutes world-wide. Google's YouTube has become the video portal of our culture. And the list of services goes on and on.

Now if Google just provided great services, that wouldn't make it the barometer of the Internet -- it would just be a piece of it. But now do this thought experiment: Considering all the services Google provides -- search, indexing, analytics, sitesearch, ads, maps, Google Earth, print advertising, etc. -- if Google were to disappear tomorrow, what would happen to the Internet? I just did a quick survey of 12 random Web sites (thanks randomwebsite.com), and 25% of them had source code that linked to some Google service. Other data says that 75% of all traffic to Web sites comes from Google search; being dropped from Google's index can be like having your business phone disconnected -- it almost puts you out of business. Google, like it or not, has become the indispensable Internet OS, routing everyone to where they want to go.

So will Google blow out earnings today? I'll bet they will. Why? Because the Internet is growing bigger every day -- and that means Google is getting bigger and more important every day too. How big is that? I don't know, but wait a sec; I'll Google it and find out.

Full disclosure: the author has no position in Google at the time of writing.


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iPhones nearly everywhere, iPhone stories exceed those of Harry Potter so far


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Only 10 Apple stores out of 165 are out of stock of iPhones today. With five new Apple stores opening this weekend (presumably with iPhone stocks pre-planned), we may be looking at the best weekend for iPhone availability since the iPhone launch.

News stories about the iPhone rose only about 300 since yesterday to 19,100. iPhone stories will be getting some competition from the Harry Potter franchise that opened a new movie last week and has the launch of the final book in the series, Harry Potter and the Deathly Hallows, tomorrow night at midnight. Harry Potter stories over the past 24 hours number 12,681 and should increase dramatically going into the weekend. Given that the iPhone launch is now nearly three weeks old, it is remarkable how popular iPhone stories remain even in the face of such other long-anticipated events.

All that said, if you don't have your order in for the last Harry Potter book yet, you can order it below. I'd put in a similar link for the iPhone, but iPhones aren't yet available from third-party Apple vendors yet, presumably because of manufacturing limitations. However, it's only a matter of time before iPhone manufacturing is fully ramped up, and when Amazon, Best Buy, and numerous other Apple distributors start selling iPhones too. And when that happens, watch out -- you may see $500 iPhones selling as fast as the 12 million Harry Potter books do this weekend.



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Wednesday, July 18, 2007

Has anyone received an iPhone ordered online?

Since iDay on June 29, the Apple online Store has advertised iPhone availability as 2 to 4 weeks. We're now nearly three weeks into the iPhone era, so the first iPhones ordered online should be arriving. The big question is, has anyone actually gotten one?

If you personally have received an iPhone you ordered online, please leave a quick comment saying when you ordered it and when you got it. If you've ordered an iPhone online and haven't gotten it yet, please leave a comment as well and when you expect to get yours. I'll compile the responses and report back.


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iPhones restocked, iPhone Buzz declines to below 20,000 again


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148 Apple Stores now have stock of iPhones; that's 15 more than yesterday. Every state with an Apple Store has at least one Apple Store that has iPhones in stock today.

Meanwhile, the iPhone Buzz Index fell to 18,843 as well, down about 1,700 stories from yesterday. Big buzz continues around the possibility of the US Congress getting into the act of freeing iPhones from the exclusive AT&T subscription deals and the fact that people shouldn't just automatically dial the phone numbers on Web pages that they don't trust (duh). The New York Times today also had an interesting article on the Silent Hands Behind the iPhone, namely the big business of Chinese contract manufacturers, who actually make almost all the consumer electronics hardware that we buy today.


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Tuesday, July 17, 2007

iPhones begin to sell out again, buzz rises to 20,497


[Click on the above image for a live current version]


133 Apple Stores now have stock of iPhones with 20 stores having sold out of their stock since yesterday. This decline indicates that iPhone demand remains strong as we enter our third full week of iPhone availability.

The iPhone Buzz Index rose today to 20,497, with nearly 1,000 more stories referencing the iPhone in the last 24 hours on Google News this morning than yesterday. You can see the graph below.




[Click on the above image for a larger version]

We have about one more week to wait until Apple earnings on July 25. I hope to hear official iPhone sales numbers from Apple on the conference call that day and to use those to tweak our models. Meanwhile, it's good to be back in the Boston area where broadband internet access -- both wired and wireless -- is a little more plentiful than out in the heartland of America.



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Sunday, July 15, 2007

iPhones readily available, iPhone Buzz index down, but iPhones Map offline

The iPhone Buzz index fell to 19,572 today, down below 20,000 again. And while a couple of Apple Stores have gone out of stock, iPhone availability is still quite good, with 153 Apple Stores showing stock.

While I've been able to fetch the availability and buzz data here, I've been considerably less successful doing iPhone map availability updates here in Indiana with indirect dial-up Internet access. So I've simply left a message on the iPhone Availability Map page http://blackfriarsinc.com/Maps/iPhones.html) saying the service will be unavailable until I get back. I apologize for the inconvenience and I should have the map back up and running when I return to the Boston area July 17.

Saturday, July 14, 2007

iPhones available nearly everywhere, iPhone Buzz booms above 20,000 again


[Click on the above image for a live current version]

Apple did a major restocking of its stores over the last couple of days, with 155 out of 165 Apple Stores now having the devices in stock. And as we start the weekend, iPhone buzz is back too, with the number of stories being written about the iPhone at major news outlets nearing 22,000 again as shown below


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On a final note, I'll be traveling Saturday through Monday, so the iPhones map and the Buzz Index won't be updated those days (or will be updated at very odd times) since I'll be in an area where there is little Internet connectivity. I'll post a note on the iPhones Map noting this.

Friday, July 13, 2007

Apple Buzz Index up to 18,591, iPhone availability unchanged


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I'm combining the two daily reports I do as of today, figuring that they are both related and of interest to similar readers.

The iPhone Buzz Index rose about 1,000 stories today to 18,591 on Google News. The biggest buzz has been about the two conflicting iPhone nano reports from J.P.Morgan analysts, just proving that different people can interpret data differently. There's also been some rather good articles dispelling some iPhone myths lately. A MacWorld article cites Apple Marketing VP Greg Joswiak (Joz) about the iPhone's battery live, where he notes,

“After 400 complete cycles, the iPhone’s battery still has 80 percent of its charged capacity,” Joswiak said. “And by a complete charge cycle, I mean completely draining the battery, a full chemical cycle.” In other words, using a little battery and then putting your iPhone back in its dock doesn’t count as a charge cycle. If you use a quarter of your iPhone’s battery and then re-charge it, Joswiak said, that’s the equivalent of a quarter of a charge cycle.

“If you top it off, you’re not wasting a charge cycle,” Joswiak said.

That non-replaceable battery is looking more and more like a non-issue, especially since the fact it is soldered in makes the iPhone more reliable and rugged than a removable battery solution would be.

The other myth being dispelled rather nicely is that the iPhone's use of IMAP mail transfer is somehow less functional and secure than Microsoft's Exchange. ComputerWorld has a rather nice note that observes that the perceived Microsoft Exchange incompatibility has much more to do with Microsoft's proprietary ActiveSync protocol than anything else; it works just fine and quite securely with IETF standard IMAP. For a more colorful explanation of how much of a non-issue the whole IMAP versus ActiveSync brouhaha, this article provides the gory details of how many of the complaints about IMAP are just fear, uncertainty, and doubt, and how Microsoft would rather sell more Windows Mobile Exchange seats than iPhones.

In terms of iPhone availability today, the map is unchanged from yesterday, with 116 Apple Stores showing availability going into the weekend.


[Click on the above image for a live current version]



On a final note, I'll be traveling Saturday through Monday, so the iPhones map and the Buzz Index won't be updated those days (or will be updated at very odd times) since I'll be in an area where there is little Internet connectivity. I'll post a note on the iPhones Map noting this.


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Thursday, July 12, 2007

Prove your mobile mastery with your iPhone

Thanks to MacOSXHints.com, next time you really want to wow someone about your knowledge of the cell phone network, whip out your iPhone and dial

*3001#12345#*

It brings up the iPhone Field Test tool that gives you info on towers, signal strength, EDGE data and more. This is the ultimate proof you are not only styling with your iPhone, but fully-geeked as well.



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This time it's Microsoft Inside -- insider trading, that is

MarketWatch.com reports that Robbie Bach, president of Microsoft's Entertainment and Devices division,
sold $6.2 million of Microsoft stock just prior to announcing that Microsoft was going to have to extend XBox 360 warranties to three years because of extensive failures. The filings note that this was not part of any scheduled diversification or selling program; this was a conscious, unscheduled sale by the guy in charge of releasing news that could affect the value of Microsoft stock.

Remember that the press reported breathlessly about how Steve Jobs was involved in Apple options backdating, an activity that he did not directly profit by and is legal with proper accounting. Contrast that with this article quote:

"I'd give [Bach] the benefit of the doubt here, especially because the stock didn't move very much" after last week's announcement, [director of research at Indie Research, Ben] Silverman commented.

Insider trading is a very serious violation of the law; just ask Martha Stewart, who served five months in prison for avoiding losses of $43,000 through trades that just had suspicious timing (no insider trading was actually proven). This is $6.3 million that went straight into Robbie Bach's pocket. Microsoft should get ahead of the situation, call a true independent audit, and invite in the SEC before this event takes on a life of its own. Microsoft stock may not have dropped yet, but once the SEC starts running an investigation, it could.


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iPhone buzz falls to 17,500, but still above first weekend levels


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Today, there are 17,500 iPhone stories in the last 24 hours from the 4,500 Google News outlets. That's still above the first weekend peak of 16,835, but down from the stratospheric 20,000+ range of last weekend.

Overall, the negative vibe from yesterday seems to have simmered down a bit. Today, David Pogue of the New York Times posted an informative (and visually attractive) article on iPhone accessories. Om Malik of GigaOm.com finally broke down and bought an iPhone against his better analyst judgment; I'm sympathetic to his plight because I am still resisting the urge to do the same and reassuring myself that the Nokia E61 both Om and I are using is "just fine". Eric Zeman over at Information Week confesses today that the iPhone beats his Blackberry Pearl hollow at doing Web work and is undermining his Crackberry habit, much to his surprise. And Bill Tancer of Hitwise has an interesting analysis of the demographics of iPhone searches in Time magazine. It's just another iPhonecious day.

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Sony's Playstation 3 price cut isn't about winning the game market -- yet

Playstation 3, XBox 360, and Wii

Gaming analysts such as Roger Ehrenberg are looking at the Sony $100 price cut on its Playstation 3 gaming console announced at the E3 conference this week and assume that Sony marketing made the move to attack Microsoft's lower-priced XBox 360 console. Roger takes Sony to task for this strategy as follows:

So now you're forcing Microsoft to lower its prices and trying to re-define the console wars at the high-end of the market. Sure, higher volume, lower margins, pressing for share. Makes sense. But it doesn't address the larger issue - you are now fighting Microsoft for a smaller piece of the pie.

Sure, the pie has been expanded because the Nintendo Wii is drawing in new buyers - specifically casual gamers - into the console market. But even more than that, the Wii is taking sales away from both Microsoft and Sony due to its fun user experience and low price point (less than half that of the 60GB PS3, even after the price cut).

This analysis would be true if Sony's goals were the same as Microsoft's and Nintendo's. The trouble is that they aren't. Sony's short-term Playstation 3 battle plan (and by short-term I mean two to three years) isn't that much about gaming. It's about who can get the lowest manufacturing costs for two key entertainment technologies that Sony hopes to lead in the next five years. More on that in a minute.

A little quiz might shed some light on the overall Sony puzzle. Think about the answers to the following questions:

1. Which next-generation optical disk technology currently has sold more drives to date? HD-DVD or Blu-ray?
2. What movie studio releases movies exclusively on Blu-ray technology?
3. What company currently has the largest market share of the LCD HDTV market by revenue?

The answers to these questions are:

1. According to a recent article in the Wall Street Journal (subscription required), approximately 103,000 Blu-ray players have been sold to date, but 3.6 million Playstation 3s (according to VGChartz.com) containing Blu-ray disc players have been sold as well worldwide. Only 310,000 or 0.3 million HD-DVD players have been sold, even including XBox 360 add-ons. Blu-ray movies are also outselling HD-DVD movies by a ratio of about 2 to 1.
2. Sony Pictures releases the high-definition versions of its movies exclusively on Blu-ray disks. That means that its future DVD revenue stream is tied to the success of Blu-ray for the time being.
3. Sony's Bravia line recently became the best selling LCD brand on a revenue basis, despite being third on a unit basis.

So now the picture should be getting clearer. By bundling Blu-ray drives into the Playstation 3, Sony has been able to ship almost 4 million Blu-ray players, more than 10 times the number of HD-DVD drives sold to date. That means that Sony is driving down the manufacturing cost of Blu-ray players because it is making them in higher volumes. That was the crux of the blue laser shortage last year -- Sony was making a boatload of Playstation 3s and suppliers couldn't keep up. Now they can. Playstation 3 sales are subsidizing lower cost Blu-ray high-definition movie players while ensuring that consumers have more of those players than any competing high-definition format. And conveniently, Sony gets a royalty payment for every Blu-ray player and disc, regardless of whether it makes it or not. So if Playstation 3 can establish Blu-ray as the dominant high-definition movie playing platform in the market, Sony Electronics wins big.

The second factor here is that Sony Pictures sells movies exclusively on Blu-ray disks. Blu-ray high-definition player deployments expand the market for Sony Pictures' high-definition movies on disc, making Sony Pictures' more valuable. And since DVD sales now are a bigger money-making business than box office sales for movies today, that has a huge effect on Sony Pictures' future. If Toshiba's HD-DVD were to become the standard, on the other hand, Sony Pictures would be just another studio.

Third, while Playstation 3s work just fine on ordinary TVs, PS3 games and Blu-ray movies look best on high-definition TVs. Playstation sales naturally generate some pull-through of high-definition TVs, and because consumers tend to stay in-brand with most bundled purchases, that drives some number of Sony HDTV sales. And since Sony HDTVs sell for some of the highest average prices of any of the flat panel makers (and therefore generate significant profit), those sales contribute significantly to Sony's revitalization of its traditional consumer electronics business. Don't think HDTV is that big a deal compared to next generation gaming? Think again: current projections by Parks Associates estimates that the HDTV market is worth $36 billion this year and growing 71% a year. The gaming business including all games, on the other hand, is only worth $13 billion currently.

Now Sony sells its Playstation 3 hardware at a loss currently, just as Microsoft does with its XBox 360 system. Both companies need a subsidy from some other part of the business to do that over any long period of time. For Microsoft, that subsidy comes from 1) the sales and licensing of games (which aren't enough to keep XBox from losing more than six billion dollars over the last five years) and 2) Windows and Office profits, which are also being tapped for other initiatives like Microsoft Live and Zune development. For Sony, the subsidy comes from 1) ongoing profits from Playstation 2 and PSP sales, 2) the sales and licensing of multiple platforms of games, 3) the royalties from Blu-ray movies and disks as noted above, and 4) some incremental sales of HDTVs as noted above. With DVD movie revenues projected to exceed $50 billion in 2009 and those being just one of four factors, Blu-ray success will solidify those subsidy streams for the foreseeable future. And since Blu-ray player and disk manufacturing will be 10 times larger in volume than HD-DVD, there's little question that Blu-ray will gain huge manufacturing cost advantages and higher profits over time. The result: Sony's Blu-ray strategy means that costs to manufacture the Playstation 3 itself will eventually come down substantially, despite it today having much higher parts costs than its competitors. And that positions Sony's PS3 to be significantly ahead of its competitors in the gaming business two to three years hence, when Microsoft and Nintendo will have to retool and relaunch their platforms to gain high-definition storage for games.

The bottom line: Sony's PS3 serves multiple Sony goals, only one of which is being the big platform in the the gaming console market. It doesn't have to outsell the Nintendo Wii or the XBox 360 for it to be successful; it only has to establish itself as a viable high-definition platform for next-generation developers, gamers, and movie watchers. With the DVD movie business several times larger in value than the gaming business today, setting a standard in next generation DVDs will reap bigger rewards than next-generation gaming for years to come -- and will give Sony a subsidy war chest for gaming that even Microsoft will struggle to match.

Full disclosure: The author holds no positions in the companies mentioned in this article at the time of writing.




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iPhones now in stock at 116 Apple Stores, up 27 since yesterday


[Click on the above image for a live current version]

Apple appears to have moved another major shipment of iPhones to the US, as 116 the 165 US Apple Stores now have iPhones in stock. California appears to have been a big beneficiary of yesterday's shipment; now only the Fresno, San Luis Obispo, and Santa Rosa stores are out of stock.


A big thank you goes to both MacDailyNews.com and The iPod Observer who both linked to our map yesterday. We hope our new visitors find the maps useful and visit our blog as well. It's a serious commitment to manually transcribe the Apple Store data into XML and compile the iPhone Buzz Index every day, so it's gratifying to see so much interest. Keep your eyes peeled for a new way of looking at this data in the next week or so; we are working on distilling down some additional data to provide more insight into iPhone distribution and sales.

I did get a comment from a reader asking for mapping of AT&T stocks as well. I don't really cover AT&T and I don't have an automated feed from them, so I see no way to accommodate that request currently. However, there is another mapping site that claims to provide AT&T iPhone mapping as well as eBay auction availability for iPhones in your area. It's quite a remarkable effort; you can see it at http://iphone.findnearby.net. I have no connection with them, but I was impressed with their mashup of multiple feeds; I have enough trouble keeping up with just one.


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Wednesday, July 11, 2007

iPhone buzz down as iPhone disinformation runs rampant


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iPhone stories are slightly lower today, tipping the scales at 19,346, down about 300 stories since yesterday. As we noted yesterday, most reporters seem to be taking a "We're got to take down this hype a few notches" approach now as they look for new angles to write about. This trend was most evident in an article on CNN Money written by Ben Charny of Dow Jones titled, Apple Must Act To Maintain iPhone Sales Momentum. This piece takes a "glass is half-empty approach" and decides that despite all the good press, Apple must be only one or two steps away from disaster:

Many consider the iPhone debut a success. However, with the early adapters and Apple enthusiasts among the early buyers, and concerns bubbling about the phone's network limitations, high price and potentially short battery life, some are wondering if Apple can maintain the momentum needed to achieve its ambitious sales goals.

Already, speculation is increasing about overseas models and next-generation iPhones. While such interest is generally good for Apple, too much focus on future versions could limit current sales. And maintaining sales momentum is important because, for every million iPhones sold, Apple profit is said to jump 2 cents per share.

"The iPhone had a great first weekend, but now the question is what is its staying power," said Bill Hughes, an analyst with In-Stat. "Its staying power is due to how many features they get right.

The article has a clear prescription to solve this theoretical problem: make the iPhone run on 3G networks, dramatically cut the price, and change the battery.

Even before the combination cellphone, digital entertainment player and Web surfing device went on sale June 29, Apple was facing pressure to create an iPhone that uses the fastest of cellular phone networks, thus creating a Web experience that is near the speed of a wired connection.

Citing unnamed sources, several news outlets have been reporting that Apple has already signed a pact to sell a faster version of the phone in Europe.

Also, the device's price tags of $500 and $600, depending on configuration, also must come down in order to attract more mainstream customers, and non-Apple computer users unfamiliar with the price premium attached to Apple products.

Analysts at Gartner Inc. say a lower-priced device is needed within nine months to keep the momentum going.

Here, too, Apple appears to be taking steps. The company filed a patent early last week for a version of the iPhone that could sell for under $300, and Goldman Sachs analysts said the device may be out by year's end.

To be sure, there are doubters out there. In-Stat's Hughes believes that, despite the changes Apple has made to the device, disappointments over battery life may be a key momentum killer.

"Battery life may be one of those momentum killing clinkers," he said.

Now let's get this straight. Assuming sales figures are what we and other financial analysts say they are, Apple just successfully presided over the largest and most successful consumer electronics launch in history as measured by dollars, pulling in somewhere north of $300 million the first weekend. Given what we know about Apple's costs, particularly their lack of advertising cost, it may also turn out to have been one of the most profitable launches in history as well. And so what's the prescription? Add power-sucking 3G service, cut the price so Apple doesn't make as much profit, and make the device more bulky to beef up the battery. I'm glad these guys aren't running Apple -- if they were, it would be Motorola.

Of course, anyone who has followed the iPhone saga knows that most of the reporters and analysts writing stories like this have never actually used or seen an iPhone (or for that matter actually tested how long the battery runs) and 2) are usually completely wrong because they just don't want to figure out something new. Need proof? Take a look at these stories that ran before the iPhone launch:

Given how wrong all these pundits were about the iPhone before its launch, why should any of us believe them now?


Full disclosure: the author owns Apple stock at the time of writing.

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iPhone stocks bump up slightly midweek


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My concern yesterday that iPhone sales might have been slowing appears to have been misplaced. Today, 89 Apple stores -- still a majority -- have iPhones in stock, but 37 of those stores with stocks today are different ones than they were yesterday. Said another way, each store seems to be having a regular cycle of selling out and getting resupplied.

We theorize that Apple is trying to spread its limited manufacturing capacity around the country in fairly equal measure. Our proof? After being out of stock of iPhones since the launch day almost two weeks ago, the two stores in Hawaii now have iPhones in stock.

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Tuesday, July 10, 2007

Big iPhone software update rumored for October

Mike Cane's blog has a fairly credible set of features planned for a monster iPhone software upgrade expected when Leopard is released. No, it does not turn on 3G browsing or GPS service, but it does many things like enabling horizontal keyboards, cut and paste functions, and disk mode that people have been asking for.

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iPhone nanos and the myth of 60% margins

I'm glad to see this. Pipe Jaffray analyst Gene Munster notes that reporters have overestimated Apple's margin on iPhones, probably because they have confused parts cost with the cost of goods (at least that's my supposition).

And one other key point: Munster says estimates that gross margins for the iPhone are in the 40%-60% range “are too high.” He says the iPhone’s margins are likely in line or slightly higher than the corporate average of about 30%. He does say, though, that the company can gain some economies of scale from building new iPods with similar parts to the iPhone.

Now if we can just get other analysts to stop theorizing that Apple's going to introduce an iPhone based upon the iPod nano design that you dial using a simulation of a rotary dial on a touch pad. I know Apple filed a patent on it, but how wowed would you be to see dialing on a circular touch pad from a company that prides itself on great design? I mean can you see Steve Jobs doing a keynote bragging about what a great experience the rotary dial is?


[Drawing from Apple's patent application]

Mark my words: Music-playing phones with touch-button interfaces are already a dime a dozen. Apple addresses markets with great experiences that consumers will pay for, not mediocre experiences that compete tooth-and-nail to be the cheapest. Any cost-reduced iPhone is going to have 95% of the capabilities of its big brother and deliver a similarly delightful user experience because that is the brand value Apple has established for the iPhone. Anything else would undermine all that Apple has done with the product and brand.

Remember, most consumers hate their mobile phones because they provide lousy user experiences. The iPhone is the first mobile phone handset that consumers actually love to use. Apple's not going to race Motorola to the money-losing bottom of the mobile phone handset business by providing a poorer experience to save a few bucks.


UPDATE: J.P.Morgan's Bill Shope agrees with Blackfriars' point of view, thereby contradicting what his Asian colleague said. Specifically:

“We caution that the potential for a low-end, subsidized phone from Apple seems unlikely in the near term,” Shope writes this morning. “Perhaps Apple will choose to eventually replace its iPod family with phones over time, but it could be premature to assume this will happen in volume any time soon.”


Full Disclosure: the author owns Apple stock at the time of writing.

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iPhone buzz remains above the 20,000 mark as critics ramp up stories


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We're seeing roughly 200 more stories on the iPhone today than yesterday on Google News, with the iPhone Buzz Index hitting 21,755 this morning. The top news story is that analysts are predicting that Apple is working on a smaller, cheaper version of the iPhone they've dubbed "iPhone nano." I'll save my reaction to the details of that prediction for a following post, but along the same lines, I'm going to predict that the sun might rise tomorrow as well.

I'm also noticing a lot of reporters trying to find a ways to criticize the iPhone phenomenon. For example, I'm constantly amazed at how many stories there are that continue to complain about the cost of a two-year AT&T contract with unlimited data, despite the fact that this is a common bundling practice for new handsets and that you'd pay similar amounts for Treo or Blackberry service. And the complaints about AT&T's EDGE network keep coming, with PC World claiming it's an albatross without any examination of what applications they are running that demand high bandwidth access and how those perform on the iPhone. And finally, the rundown wouldn't be complete without articles breathlessly describing an iPhone-killer, in this case, a Linux-based phone. The irony of all this is, of course, that the more articles that reporters write using the word iPhone -- both good and ill -- the more they promote the iPhone brand and product awareness. And judging from reactions I've seen from people actually trying and using an iPhone, once someone tries an iPhone instead of reading an article about it and compares it with their current cell phone experience, they're sold regardless of what they have read.



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iPhone stocks stable today, sales slowing down to a more normal pace?


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Today, iPhones are available at exactly the same 88 Apple Stores at which they were available yesterday. That would suggest that either those stories got huge shipments in their last allocation or that the frenzy of iPhones selling out as soon as they are available may be waning. I'd love to hear from anyone who has recently been in an Apple Store about what they've been seeing for iPhone sales rates lately; I haven't returned to an Apple Store since iDay.

As I've been doing these updates, I've felt badly for Hawaii -- neither Hawaii store has been resupplied with iPhones since they became sold out the first weekend. And to add insult to injury, they don't even show up on the default map (although you can see the markers for those stores if you drag the map over to the right about 2500 miles).




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Monday, July 09, 2007

iPhone Buzz starts the week at 19,682


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iPhone buzz starts with week at nearly the 20,000 story mark as Google News reports 19,682 stories about the iPhone this morning, despite a general dearth of new iPhone news over the weekend. Perhaps the most newslike story I've seen was from the LA Times about the iPhone Developer's Camp in San Francisco over the weekend, where 300 developers got together to develop Web-based applications for the iPhone independent of Apple's support. VNUnet.com also has a story about businesses now becoming more interested in using iPhones because users are asking for the business to support them. Expect to hear more about that as time goes on. If sales of iPhones continue on their current trend, their population will grow to the point where IT and business can no longer say no. After all, that's what happened when IT organizations banned PCs back in the 1980s as being insecure; there's no reason to think that won't happen again now.

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Microsoft's thinly veiled fear of the iPhone

With the iPhone released and selling like hot cakes across the nation, people are speculating excitedly over how many units Apple and AT&T have actually sold to date. One group of people who's speculating over that not so excitedly is Microsoft, who from day 1 since the iPhone's announcement in January have shown tremendous fear — but not on the surface.

It all started with Steve Ballmer's response to the iPhone on CNBC-TV. When asked what his first thought was after Jobs unveiled the device, Steve Ballmer laughs it off saying "500 dollars for a phone, fully subsidized? That is the most expensive phone in the world!"

Of course, you can expect Ballmer to ignore the LG Prada that comes with an $800 price tag, fully subsidized. But the real issue isn't the price. What's really telling of Ballmer's response is his typically somewhat-nervous laugh: as CEO of Microsoft, he knew best of all people how serious a threat the iPhone was to them.

Continuing the interview, Ballmer states "[Microsoft] is selling millions and millions and millions of phones a year, Apple is selling zero phones a year" (remember, this was January 17th). Millions and millions and millions — that sounds about right, given Microsoft's roughly 0.4% market share in the worldwide cellphone industry.

Remember: Apple's target goal for their first full year in the market, a market that Microsoft has tried to break into for many years now without much success, is a full 1%.

Microsoft has about 5.6% market share in Smartphones, which is a mere 6-7% slice of the overall cellphone industry. Translation: they sold about 4 million cellphones running Windows Mobile (any version) in 2006. That figure is up from 2 million in 2005. They've been around a few years longer, but thanks to people buying newer models replacing their existing ones, it's fairly safe to say that there are only, in total, no more than 7 million Windows Mobile phones in the world.

Apple's stated 10 million goal seems a lot more aggressive already.

Yet, the real kicker is what the iPhone really is: a fierce attack on many industries, companies and platforms. Above all, though, the iPhone is an attack on proprietary formats, one of Microsoft's core competencies.

The iPhone attacks:

  • The cellphone industry at large. Customer satisfaction in this industry is beyond miserable. As Steve Jobs himself said, Apple got into making a phone because everybody they talked to hated their phone. The iPhone is Apple's very profitable and clever way of saying "fix your act, guys". By gunning for a great deal of control in the industry, Apple's giving them no other choice but to.
  • Companies ranging from carriers to handset makers to OS makers to Opera. Aside from AT&T, what other companies are currently involved in the iPhone platform? Exactly none*. But the iPhone threatens several dozen by creating a new market space that they're all locked out from. Adobe in particular is being hit hard; iPhone's Safari doesn't support Flash; in addition, Adobe's Flash Lite — found on the LG Prada for instance — is being pushed as a great new mobile OS, but Flash Lite is years behind the version of OS X running on iPhone.
  • Proprietary codecs. Flash is used a lot on the web for video, but it requires a proprietary codec. The iPhone doesn't do Flash, instead, it supports h.264 — not just a superior codec for video, but also a vendor-agnostic one from MPEG. H.264 is an open format, just like AAC — which is pushing the proprietary WMV out of the market.
Microsoft's overwhelmingly dominant position in the desktop OS market has let it go ahead with proprietary systems and formats time and time again, keeping users locked in without being too obvious about it. And time and time again, Apple has had to fight them — both for its own survival, as well as the benefit of the user.

Now that Apple no longer needs to fight for its survival, it can be much more aggressive with new enterprises, such as the iPhone. Rather than being reactionary to whatever new proprietary scheme Microsoft may be concocting, Apple proactively wedges itself in a market that will play a key role in the future of computing and thus both companies: the mobile industry.

Portable devices are getting more powerful and widespread, and it's an industry where Microsoft would love to gain the same kind of market share they enjoy in the desktop world. By their very nature, these devices are becoming a simple extension of the desktop itself — the iPhone being the perfect real example of that. Not only that, it's also the first real threat to Microsoft from a desktop point of view: Linux-based cellphones (about 17% of all smartphones) weren't really convincing people to leave Windows behind and switch to Linux, but the iPhone may very well convince people to switch to a Mac.

Oh, and it would of course be terribly frustrating for Microsoft to see Apple enter a market and, in their first year, walk all over Microsoft's minimal success in that same market, despite many years of trying. If Apple were to manage only 10 million iPhones sold in 2008, they would strongly surpass Microsoft's sales of Windows Mobile phones, but if sales continue to go as well for the iPhone as they have so far, combined with the phone reaching Europe this fall, Apple may well sell over 10 million iPhones by the end of 2007; a mere six months, and even before a worldwide release at that.

All in all, Microsoft has a lot to lose if the iPhone does well. Their Windows Mobile is no competitor to the iPhone, their proprietary formats don't work on the iPhone, and their whole way of doing business — control by dominance and lock-in, rather than an emphasis on quality — is being threatened by it.

Microsoft may have been mocking the iPhone in public since its unveiling, but behind the scenes, there's almost no doubt that Microsoft is working hard to fight this new threat.

Disclosure: the author owns Apple stock at the time of writing.

* other than the component manufacturers of course, of which one — Samsung — is amusingly also a competitor in the handset maker space.